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Deliver Time
  • To tell you the truth, in virtual currency trading industry, to some extents, deliver time determines everything. We devote ourselves to speed up! We are one of the soonest gold sellers in China.
  • How soon can you deliver the gold ?can you guarantee it ?
  • A:We are the largest wow gold suppliers in China, owning over 2000 units of computers and 4000 Farmers. So our deliver time is amazing. The fastest time will be within 3 hours or as long as 24 hours in several servers all depending on the status of our inventory and the amount of orders in the same server in the deliver queue .Our deliver team are devoting themselves to improving the deliver time .No worries, Just trust!
  • How to deliver the gold, mail or ingame trade?
  • A: We accept both mail and ingame trade. Depends on the situation of trading. They are all 100% security!
    Delivery type “Ingame Mail (postal delivery)”: We deliver the WoW gold via ingame mail as attachment to your WoW character. Afterwards you can take the gold out of the attachment of the mail at any mailbox.
    Delivery type “Face to Face”: As soon as we have received your payment, one of our suppliers will call you or whisper you ingame to arrange an ingame trading time. Normally: World of Warcraft meeting place: Alliance at Goldshire. Horde at Retchat .You can contact our customer service for the particular trading site.
Safety
  • As you known, it is the safety that is the most important point when we choose to buy the gold from website!
  • Is it safe to buy the gold in hawow.com?
  • A: I always speak to myself: If I were a wow player, I will choose hawow!
  • Safety:
    1. Gold is farmed by our farmers manually.
    2. Mainly transfer the gold face to face in the game.
    3. 100% refund guarantee if the gold is not fallen in time.
Payment & Order
  • Which Payment Method I can use?
  • A:We accept all kinds of payment. Including Postbank,MoneyBookers , Direct Debit, Giropay, Sofortüberweisung, iDEAL, Inteligo, eNETS, BBL HOMEPAY, NetPay, Nordea Solo, Solo, POLi, mBank, Debit Card, PKO BP (PKO Inteligo). But we advise you to pay via MoneyBookers, because MoneyBookers accepts all kinds of credit card (VISA, MASTERCARD, DELTA/VISA DEBIT, VISA ELECTRON, AMERICAN EXPRESS, DINERS, and JCB.) It will never be a problem to pay in hawow.com!
  • Please tell me the procedure of placing an order in your website.
  • A:It is easy to order in our hawow.com .The procedure: register or login → choose your game, Server, faction, amount →fulfill your information →choose the payment method → click buy now! Of course, make sure everything you entered is correct .at last you will process to the last step: pay! Your job has done perfectly since you paid! Just wait for our gold that is our deliver team’ job！
  • How can I check my order?
  • A:After you've paid, you will receive a confirmation email of your payment, which will be sent to your email account. It will list the details of your order. Please feel free to check and feedback. If any questions you have about your order, please contact our Live Support freely.
  • Can I get a promo code? How about your price?
  • A:It is frequent in hawow.com to provide Preferential Activities. We send promo code to our customers often, so getting a promo code is easy in hawow.com .Meanwhile .Our price is unbeatable! Great saving for you! You can check it from our homepage.
Golden Service
  • How can i contact you?
  • A:Our customer service team is available to assist you 24 hours a day, 7 days a week, You can ask for Lily ,Judy, John and etc. reach our support team via email or live support and they will be more than happy to assist you with any questions you may have. What are you waiting for? Start to experience our Golden Service.
If you have any other questions, please feel free to contact us. 24/7 Online Service. We are always waiting for you.
    Contact
     

  • Email: support@hawow.com
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